Dr. Robert R. Zaid, DO
PrimeCare of Novi | Family Physician
Patient Centered Medical Home
39555 West Ten Mile Road, Suite 302
Novi, MI 48375
248-426-7200 (phone)
248-426-7335 (fax)
Novi MI Family Doctor  Office Location and Hours
 Appointment Information
 Nurse Visits
 Transfer of Records
 After Hours
 Insurance and Billing
 Managed Care Referrals
 Prescription Refills
 Contact Us

PrimeCare on Twitter

Novi MI Patient Centered Medical Home

The basic premise of the patient-centered medical home concept is that care is coordinated by a personal physician with the  tools that will lead to better outcomes.

We endorse the AAFP guidelines for what a medical home means.

  • Personal Relationship: Each Patient has an ongoing relationship with a personal physician trained to provide first contact, continuous and comprehensive care.
  • Team Approach: The Personal Physician leads a team of individuals at the practice level who collectively take responsibility for the ongoing patient care.
  • Comprehensive: The personal physician is responsible for providing for all the patient’s health care needs at all stages of life or taking responsibility for appropriately arranging care with other qualified professionals.
  • Coordination: Care is coordinated and integrated across all domains of the health care system, facilitated by registries, information technology, health information exchange and other means to assure that patient get the indicated care when and where they want it.
  • Quality and Safety: Quality and Safety are hallmarks of the medical home. This includes using electronic medical records and technology to provide decision-support for evidence-based treatments and patient and physician involvement in continuous quality improvement.
  • Expanded Access: Enhanced access to care is available through systems such as open scheduling, expanded hours, and new options for communication between patients, physicians, and practice staff.
  • Added Value: Payment that appropriately recognizes the added value provided to patients who have a Patient-Centered Medical Home.
Support for Practice Partner
Services available
Adults, women and children
Aviation Medical Examiner
Behavioral Health Services
Civil Surgeon
DOT Physicals | Medical Review Officer
Hospital Affiliation
Osteopathic Medicine
Registered Dietitian
Senior Care
Sports Medicine
Technology and Services
Travel Medicine
































At PrimeCare of Novi, we serve as a medical home for patients in all of our near-by communities including Brighton, Canton, Commerce Township, Farmington, Farmington Hills, Howell,  Livonia, Northville, Plymouth, South Lyon, Walled Lake, West Bloomfield,  and Westland.  Patients are able to receive services for almost all of their medical needs in our office and have the choice of going to Southfield or Novi Providence for inpatient care. 

Both Dr. Shively and Dr. Zaid admit and see their patients in the hospital, a valuable service that is becoming all too uncommon. Recently one of the urologists commented loudly at the nursing station to Dr. S, "Thank you so much for coming to the hospital to help me take care of your patient.  I can't tell you how important it is to have a doctor on the case who really knows this patient."

We could not agree more.