Dr. Robert R. Zaid, DO
PrimeCare of Novi | Family Physician
Patient Centered Medical Home
39555 West Ten Mile Road, Suite 302
Novi, MI 48375
248-426-7200 (phone)
248-426-7335 (fax)
Novi MI Family Doctor  Office Location and Hours
 Appointment Information
 Nurse Visits
 Transfer of Records
 After Hours
 Insurance and Billing
 Managed Care Referrals
 Prescription Refills
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Contact Us

By Phone (248-426-7200)
Our telecommunications system is quite advanced. Our main number is answered 94% of the time by a caring receptionist within 5 rings. After hours, you are given the option to press a button in emergency and your call is automatically routed to the on-call doctor’s cell phone. No answering service delays! In the event of a non-emergency after hours call, you are invited to leave voice mail in any of the appropriate department voice mailboxes.

By Fax (248-426-7335)
Our fax system is also quite high tech. Your typed fax messages are never printed but directly recorded into your EMR or routed to the appropriate staff person.

By Email
To contact PrimeCare of Novi by email:
Click here for e-mail

Our spam filter is very aggressive. Please type “PrimeCare” in the subject line along with your name to avoid long delays in receipt of your email. The spam folder receives hundreds of junk emails daily and yours might be overlooked.

Assume that everything placed in an email can be read by the outside world. Do not put anything in an email that you wouldn’t want your mother, a child, or your pastor to read. Do not use emails for prescription requests or for time-sensitive communications. The phone system is much better suited for this.

Services available
Adults, women and children
Aviation Medical Examiner
Behavioral Health Services
Civil Surgeon
DOT Physicals | Medical Review Officer
Hospital Affiliation
Osteopathic Medicine
Registered Dietitian
Senior Care
Sports Medicine
Technology and Services
Travel Medicine